Return Policy

At Snowch, we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a flexible return policy.

Return Eligibility

To be eligible for a return, the following conditions must be met:

1. Items return should be informed within 1day of delivery.
2. Items must be in their original condition, with all original tags, packaging, and accessories included.
3. Items must not have been altered, or damaged in any way.

To initiate a return, please follow these steps:

1. Contact our customer service team.
2. Repackage the item(s) in their original packaging, if possible.
3. Include the copy of the original invoice.

Refund Policy

Refunds will be processed within 5-7 business days of receiving the returned item(s). Refunds will be issued in the original payment method.

Refund Amount

The refund amount will include:

1. Full refund for the item(s) returned
2. Shipping costs, if the return is due to our error

Shipping Costs

The customer is responsible for return shipping costs, unless the return is due to our error.